Appliance Repair Testimonials from Angie's List
Review Date: September 24, 2013
Member:
Aimee Woodward
1003 Monarch Ct.
Keller, TX 76248
Category:
Appliance Repair - Large
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
September 10, 2013
Hire Again:
Yes
Approximate Cost:
$75.00
Description Of Work:
He fixed my dishwasher.
Member Comments:
My dishwasher wasn't working at all--nothing was clean after running it through a whole cycle. Also, it's a Fisher & Paykel brand which isn't serviced by all repair companies. Chance from Marathon did a great job fixing the dishwasher! It was a simple fix and now it's working great again. He was right on time and very professional. I also appreciate that he determined what was wrong with the dishwasher (which was the cheapest thing to be wrong!) and didn't try to find more expensive things to fix on it! I will be calling Marathon Appliance for all future repairs!
Share on Band of Neighbors:
Yes
Company Response:
We are so happy to hear that your Dishwasher is working great! We try our best to fix every appliance that comes our way and to make a life long customer in the process. We look forward to working with you in the future! Thanks [member name removed]!!
Page Of Happiness Nominee
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Review Date: September 14, 2013
Member:
Ellen Woody
3111 Woodland Dr
Southlake, TX 76092
Category:
Appliance Repair - Large
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
September 05, 2013
Hire Again:
Yes
Approximate Cost:
$300.00
Description Of Work:
Repaired 20 year old washing machine
Member Comments:
My washer worked great over the weekend but when I started it three days later, the noise it made was not good! I checked Angie's list because we had just moved to Southlake. i decided to use DFW Appliance Repairs because they are located close by. Chance was very accommodating in working with my schedule. He wanted to come the same day as my call but I couldn't work my schedule out for that day - so he came the next day! When he removed the front of my washer, he showed me the pieces of black plastic on the floor, from the motor coupler & the water that had pooled when I ran the washer, and the rust on the drain pump. He replaced both those parts and the inlet hoses - which had never been replaced since we bought the washer in 1993! Additionally, he asked me if I wanted him to adjust the water speed for filling the washer! I didn't know that could be adjusted and for 20 years have been dealing with a very slow-filling washer!! What a fabulous thing that has been for me! :) Marathon Appliance will now be my first call when I need repairs done!! Strongly recommend this company!! :)
Share on Band of Neighbors:
Company Response:
Thank you [member name removed] for taking time out of your day to give us a review!! We LOVE our customers, and we will do our very best to not only get your appliance fixed right, but to also treat you like part of the family in the process. We are so happy you chose Marathon Appliance and we look forward to serving you in the future.
Page Of Happiness Nominee
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Review Date: September 09, 2013
Member:
Jay Berman
3900 Ashley Ct
Colleyville, TX 76034
Category:
Appliance Repair - Large
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
August 28, 2013
Hire Again:
Yes
Approximate Cost:
$145.00
Description Of Work:
I called to schedule a service call on a built in oven. Gave him the model and make and my guess that the burner element was gone. Chance came to the house right on time with the element and did a very good job.
Member Comments:
Chance determined the element was bad. Replaced it and cleaned up and checked to make sure that the problem was fixed.
Share on Band of Neighbors:
Company Response:
Thank you so much for taking the time to give us a review! Its great to hear that you we're pleased with our services, we look forward to taking care of all of your appliance repair needs in the future . Thanks again for using Marathon Appliance.
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
Review Date: June 11, 2013
Member:
Rebecca Bray
904 Canterbury Lane
Keller, TX 76248
Category:
Appliance Repair - Large
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
June 06, 2013
Hire Again:
Yes
Approximate Cost:
$1,700.00
Home Build Year:
1996
Description Of Work:
Rebuilt the control panels for two Viking gas ovens and also replaced the ignitors in both ovens.
Member Comments:
Chance Wesala returned my phone call promptly and set up a reasonable time to make the house call. When it was determined that replacement parts were no longer available for our double Viking ovens, he located a company who could rebuild the malfunctioning control panels. This repair was done in a timely way and Chance kept us updated regarding the progress. Removing and replacing the panels ended up being more time consuming than expected, but he did not charge extra for the additional time it required. My husband and I were impressed by his knowledge, professionalism and patience. We also had him work on the refrigerator at our wholesale nursery that we own and that job turned out great as well. We recommend Chance without hesitation and will call him for future repair needs.
Share on Band of Neighbors:
Company Response:
Thank you so much for your kind words! At Best Texas Appliance Repairs, our customers satisfaction is our main priority. We are happy to hear that Chance took great care of you! We pride ourselves on fixing it right or finding someone who can!! We look forward to serving you in the future!
Member:
Aimee Woodward
1003 Monarch Ct.
Keller, TX 76248
Category:
Appliance Repair - Large
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
September 10, 2013
Hire Again:
Yes
Approximate Cost:
$75.00
Description Of Work:
He fixed my dishwasher.
Member Comments:
My dishwasher wasn't working at all--nothing was clean after running it through a whole cycle. Also, it's a Fisher & Paykel brand which isn't serviced by all repair companies. Chance from Marathon did a great job fixing the dishwasher! It was a simple fix and now it's working great again. He was right on time and very professional. I also appreciate that he determined what was wrong with the dishwasher (which was the cheapest thing to be wrong!) and didn't try to find more expensive things to fix on it! I will be calling Marathon Appliance for all future repairs!
Share on Band of Neighbors:
Yes
Company Response:
We are so happy to hear that your Dishwasher is working great! We try our best to fix every appliance that comes our way and to make a life long customer in the process. We look forward to working with you in the future! Thanks [member name removed]!!
Page Of Happiness Nominee
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Review Date: September 14, 2013
Member:
Ellen Woody
3111 Woodland Dr
Southlake, TX 76092
Category:
Appliance Repair - Large
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
September 05, 2013
Hire Again:
Yes
Approximate Cost:
$300.00
Description Of Work:
Repaired 20 year old washing machine
Member Comments:
My washer worked great over the weekend but when I started it three days later, the noise it made was not good! I checked Angie's list because we had just moved to Southlake. i decided to use DFW Appliance Repairs because they are located close by. Chance was very accommodating in working with my schedule. He wanted to come the same day as my call but I couldn't work my schedule out for that day - so he came the next day! When he removed the front of my washer, he showed me the pieces of black plastic on the floor, from the motor coupler & the water that had pooled when I ran the washer, and the rust on the drain pump. He replaced both those parts and the inlet hoses - which had never been replaced since we bought the washer in 1993! Additionally, he asked me if I wanted him to adjust the water speed for filling the washer! I didn't know that could be adjusted and for 20 years have been dealing with a very slow-filling washer!! What a fabulous thing that has been for me! :) Marathon Appliance will now be my first call when I need repairs done!! Strongly recommend this company!! :)
Share on Band of Neighbors:
Company Response:
Thank you [member name removed] for taking time out of your day to give us a review!! We LOVE our customers, and we will do our very best to not only get your appliance fixed right, but to also treat you like part of the family in the process. We are so happy you chose Marathon Appliance and we look forward to serving you in the future.
Page Of Happiness Nominee
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Review Date: September 09, 2013
Member:
Jay Berman
3900 Ashley Ct
Colleyville, TX 76034
Category:
Appliance Repair - Large
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
August 28, 2013
Hire Again:
Yes
Approximate Cost:
$145.00
Description Of Work:
I called to schedule a service call on a built in oven. Gave him the model and make and my guess that the burner element was gone. Chance came to the house right on time with the element and did a very good job.
Member Comments:
Chance determined the element was bad. Replaced it and cleaned up and checked to make sure that the problem was fixed.
Share on Band of Neighbors:
Company Response:
Thank you so much for taking the time to give us a review! Its great to hear that you we're pleased with our services, we look forward to taking care of all of your appliance repair needs in the future . Thanks again for using Marathon Appliance.
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
Review Date: June 11, 2013
Member:
Rebecca Bray
904 Canterbury Lane
Keller, TX 76248
Category:
Appliance Repair - Large
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
June 06, 2013
Hire Again:
Yes
Approximate Cost:
$1,700.00
Home Build Year:
1996
Description Of Work:
Rebuilt the control panels for two Viking gas ovens and also replaced the ignitors in both ovens.
Member Comments:
Chance Wesala returned my phone call promptly and set up a reasonable time to make the house call. When it was determined that replacement parts were no longer available for our double Viking ovens, he located a company who could rebuild the malfunctioning control panels. This repair was done in a timely way and Chance kept us updated regarding the progress. Removing and replacing the panels ended up being more time consuming than expected, but he did not charge extra for the additional time it required. My husband and I were impressed by his knowledge, professionalism and patience. We also had him work on the refrigerator at our wholesale nursery that we own and that job turned out great as well. We recommend Chance without hesitation and will call him for future repair needs.
Share on Band of Neighbors:
Company Response:
Thank you so much for your kind words! At Best Texas Appliance Repairs, our customers satisfaction is our main priority. We are happy to hear that Chance took great care of you! We pride ourselves on fixing it right or finding someone who can!! We look forward to serving you in the future!
